I run product the way an operator would, by shipping the thing.
Case Atlas — an AI casework assistant, built solo
A staff-facing tool that ingests 30k+ historical files, retrieves precedent in under a second, and drafts the response in the operator's voice. Saved my team about 6 hours per case.
Slack at the Ministry — 17 to 57 boards, 75% cost cut
Inherited a fragmented public-sector Slack, made it the spine of cross-org work. Cut tooling cost by 75% while expanding active boards from 17 to 57. Trained 200+ staff.
CRISPER — productizing a research method
Took a hand-rolled research framework from a single workshop to a 5-pillar product. Pricing, packaging, ICP, brand, the works. Now run independently by the founding team.
A Slack bot that triages incoming requests, tags by urgency, and routes to the right desk. Cut intake-to-action from 2 days to 4 hours. Write-up coming.
Built the leadership dashboard from scratch in two weeks: SQL pipelines, Metabase, weekly digest emails. Replaced a $40k/yr vendor. Write-up coming.